NHS-FPX 5004 Assessment 1 Leadership and Group Collaboration Example

15^th April

Lynette

Lakeland Medical Clinic

Hello. I hope this finds you well. I write this letter in response to the call for me to lead the change project at Lakeland Medical Clinic. Executives’ team management techniques within businesses have altered as a result of the changing business landscape. The effectiveness of collaborative leadership has been demonstrated, and it has many benefits over conventional approaches (Modha, 2021 ). Through inclusiveness, collaboration gives a business a vital ability to adapt to various markets, consumers, talents, and ideas. In the letter, I discuss my leadership strengths, those of my leadership role model, and suggestions for the leadership style that should be used to handle the organization’s current problems.

Preferred Leader for the Project

Dr. Martin Luther King Jr. was a phenomenal leader who demonstrated self-confidence, humility, charisma, intelligence, and tenacity, among other qualities. I believe these are vital traits for a leader who wants to address the concerns at Lakeland Medical clinic. Dr. King Jr. led the African American civil rights struggle in the United States to victory (Elhanafi, 2019 ). He exuded intelligence by leading African Americans to civil rights advances using nonviolent means. King’s strong verbal, reasoning, and perceptual ability made him a better leader. His speech evidences his exceptional “I have a dream,” as he called for an end to racism. Dr. King’s composure and confidence captivated followers, making him a charismatic leader. He was confident in his ability, determined, and motivated till the end despite being imprisoned. Dr. King exudes leadership traits we can model to mold us into influential leaders in our organizations.

Dr. Martin Luther King Jr’s shoes are too large to fit. However, I believe I am intelligent based on my education and exposure. Additionally, I have led teams severally at my organization and in the community projects I undertake. My peers regard me as a charismatic leader as my vision has always been compelling and attracts buy-in from different stakeholders. However, I must attest that I have not homed Dr. King’s superior verbal capabilities. Third, I am determined when I resolve to achieve a particular goal. I do not allow setbacks and the complexities of the job to deter me from achievement. The seamless transition of my department’s nurses’ scheduling process can attest to this. At a point, other departments thought of abandoning the project, but we became a benchmark.

Desired Leadership Qualities for the Project

Transformational leadership is my desired leadership style for the diversity and inclusivity project. Transformational leadership refers to a leadership style that affects social systems and individuals. The five qualities of transformational leadership are idealized attributes, intellectual stimulation, idealized behavior, individualized consideration, and inspirational motivation (Paais & Pattiruhu, 2020). It promotes positive and valuable change in followers in its ideal form, with the eventual goal of growing followers into leaders. In its purest form, transformational leadership improves followers’ motivation, morale, and performance through various techniques (Virgiawan et al., 2021). These include connecting a follower’s sense of self to the organization’s mission and collective identity, inspiring followers by being a role model, challenging employees’ involvement for greater ownership of their work, and understanding employees’ strengths and weaknesses so the leader can assign tasks that maximize their performance.

My roles as a project leader will be developing a persuasive change project, inspiring the team members that the project is feasible, and encouraging them that their concerted efforts will benefit the entire organization. Being aware that the project is highly likely to be an uphill task, as a leader, I am tasked with empowering, motivating my team members, and dealing with the inevitable stumbling blocks. Lastly, I will ensure the sustainability of the change project by evaluation, continuous motivation, and instituting necessary changes. Possible challenges with adopting the transformational style are providing buy-in from all stakeholders, different ideas from the members for the preferred approach method, and ensuring the project’s sustainability.

Approach Facilitating Professional Team Collaboration

The six steps to achieve collaborative leadership that fosters diversity are: First, to develop a trusting relationship with our employees. The team must lay down standards on how meetings will be conducted, communication methods and decision-making process, and conflicts resolution. To kick-start this, the company may send a motivational letter to the employees expressing their awareness of the current concern ad inviting them to reason together to solve the crisis.

The second step is the adoption of a common goal. Command and control are no longer effective methods of leadership. Instead, leaders will promote the adoption of shared visions and values as a performance motivator (Do et al., 2021). By committing to the future vision, the collaborative leader promotes it. When enthusiastic about the organization’s principles and mission, this enthusiasm spreads across the organization’s flatter structure.

The third step is developing diversity. Initially, the organization must understand the unconscious bias and build awareness for real change. Unconscious biases are the hidden beliefs that influence how we perceive others (Garg & Sangwan, 2021). The approach to this is identifying the unconscious bias and making a conscious move to learn about it, broadening our viewpoints. To foster diversity, the leadership must cultivate cultural humility and provide a level playing ground and fair opportunities for all employees. The equity should start from the hiring process to promotion and provision of other motivator factors. The leadership should conduct diversity training, acknowledge upcoming cultural and religious holidays, create networks for social and business interactions, mix up teams and continually collect feedback through surveys.

The fourth recommendation is to encourage imitativeness by having our marketers work beyond the rigid formula. Commissions may be introduced, and this will have them creating more partnerships due to the incentive. Fifth, the leaders should share information to flatten the hierarchy and build honesty and transparency (Modha, 2021). The information is a vital tool for better decision-making. Lastly, the leadership should understand that diversity inevitably causes conflict. Therefore, the leadership should foster an environment where constructive conflict is an acceptable aspect of decision-making.

Facilitating Collaboration among a Professional Team

Special taskforce collaboration is critical in delivering the executive’s idea during a transition period. To facilitate collaborative leadership, I will first communicate the concern to the team to have all members on the same page. Secondly, set ground rules set on how to approach the change process. I will convey expectations from each member clearly, and I will not hoard information. Thirdly, I will encourage members’ autonomy, active participation, mutual respect, and effective communication. I will be keen on identifying members’ strengths and delegate tasks accordingly.

Conclusion

Diversity is notably a significant concern for most companies, and over the past few years, companies’ attention has shifted towards ensuring equity, diversity, and inclusion. Diverse teams improve employee productivity, engagement, and problem-solving capabilities because different views approach business challenges in novel ways. To foster collaboration within a group, a leader must build trust, be tolerant and practice self-awareness.

Do, A., Li, L., Heller, D. R., Abou Ziki, M. D., Glaser, D. H., Kumar, S. P., & Huot, S. J. (2020). Collaborative leadership: organizational structure and institutional investment to multiply innovative educational efforts among trainees. BMJ Leader, leader-2020. http://dx.doi.org/10.1136/leader-2020-000233

Elhanafi, E. (2019). Transformational Leadership: Flow, Resonance, and Social Change. The Journal of Traditions & Beliefs, 6(1), 7. https://engagedscholarship.csuohio.edu/cgi/viewcontent.cgi?article=1096&context=jtb

Garg, S., & Sangwan, S. (2021). Literature Review on Diversity and Inclusion at Workplace, 2010–2017. Vision, 25(1), 12-22. https://doi.org/10.1177%2F0972262920959523

Modha, B. (2021). Collaborative leadership with a focus on stakeholder identification and engagement and ethical leadership: a dental perspective. British Dental Journal, 231(6), 355-359. https://www.nature.com/articles/s41415-021-3457-2

Paais, M., & Pattiruhu, J. R. (2020). Effect of motivation, leadership, and organizational culture on satisfaction and employee performance. The Journal of Asian Finance, Economics, and Business, 7(8), 577-588. https://doi.org/10.13106/jafeb.2020.vol7.no8.577

Virgiawan, A. R., Riyanto, S., & Endri, E. (2021). Organizational culture as a mediator motivation and transformational leadership on employee performance. Academic Journal of Interdisciplinary Studies, 10(3), 67-67. https://doi.org/10.36941/ajis-2021-0065

NHS-FPX 5004 Instructions

Communication, Collaboration, and Case Analysis for Master’s Learners

Assessment 1: Leadership and Group Collaboration Instructions

Write a 3-4 page letter in which you analyze your leadership skills and how you would use them to lead a project requiring group collaboration.

Introduction

Assessments 1 and 2 are scenario-based, so you must complete them in the order in which they are presented.

Leadership is an integral element in any job, regardless of the work title. However, it is important to recognize that leadership is not just one single skill; instead, success in leadership depends on a broad range of skills, among them decision making, collaboration, and communication.

Preparation

Information in your assessment should be based on information from the scenario.

The following resources are required to complete the assessment.

Develop a professional response to the supervisor using the template provided. The letter will have two main components:

Identify the qualities of a successful leader and compare them to your own leadership characteristics.
Make recommendations on how to lead and foster teamwork.

Please refer to the scoring guide for details on how your assessment will be evaluated.

Additional Requirements for

Your letter should be 3–4 double-spaced pages in length.
Apply correct APA formatting to all in-text citations and references.
Use Times New Roman, 12-point font.
Express your main points, arguments, and conclusions coherently.
Use correct grammar and mechanics.
Support your claims, arguments, and conclusions with credible evidence from 2–3 current, scholarly or professional sources.
Proofread your writing.

Please refer to the scoring guide for details on how your assessment will be evaluated.

Note: You are encouraged to review the performance level descriptions for each criterion to see how your work will be assessed.

Competencies Measured in

By successfully completing this assessment, you will demonstrate your proficiency in the course competencies through the following assessment scoring guide criteria:

Competency 1: Apply qualities, skills and practices used by effective healthcare leaders.

- Describe the leadership qualities desirable for the proposed project.
- Compare one’s own leadership skills against those of a chosen health care leader.
- Explain one’s role as a project leader, using approaches from a selected leadership model.
Competency 2: Apply practices that facilitate effective interprofessional collaboration.

- Describe an approach to effectively facilitate collaboration among a professional team.
Competency 4: Produce clear, coherent, and professional written work, in accordance with Capella’s writing standards.

- Address assignment purpose in a well-organized text, incorporating appropriate evidence and tone in grammatically sound sentences.

Leadership and Group Collaboration Scoring Guide

CRITERIA	NON-PERFORMANCE	BASIC	PROFICIENT	DISTINGUISHED
Describe leadership qualities desirable for the proposed project.	Does not identify leadership qualities desirable for the proposed project.	Identifies leadership qualities desirable for the proposed project.	Describes leadership qualities desirable for the proposed project.	Describes in detail desirable leadership qualities that are specifically appropriate for the proposed project.
Compare one’s own leadership skills against those of a chosen health care leader.	Does not compare one’s own leadership skills against those of a chosen health care leader.	Compares one’s own leadership skills against those of a chosen health care leader in a way that does not illuminate similarities and differences.	Compares one’s own leadership skills against those of a chosen health care leader.	Compares one’s own leadership skills against those of a chosen health care leader, using specific examples or actions that illustrate the similarities and differences.
Explain one’s role as project leader, using approaches from a selected leadership model.	Does not explain one’s role as project leader using approaches from a selected leadership model.	Explains one’s role as project leader, but does not reference approaches from a selected leadership model.	Explains one’s role as project leader, using approaches from a selected leadership model.	Explains one’s role as project leader in detail, referencing approaches from a selected leadership model with support from academic resources.
Describe an approach to effectively facilitate collaboration among a professional team.	Does not describe an approach to facilitate collaboration among a professional team.	Describes an approach that is unlikely to facilitate collaboration among a professional team.	Describes an approach to effectively facilitate collaboration among a professional team.	Describes multiple approaches to effectively facilitate collaboration among a professional team.
Address assignment purpose in a well-organized text, incorporating appropriate evidence and tone in grammatically sound sentences.	Does not respond to the assignment prompt and/or does not organize text appropriately, uses inappropriate tone, or does not include structurally sound sentences.	Addresses the assignment purpose with minimal issues related to evidence, tone, and sentence structure.	Addresses assignment purpose in a well-organized text, incorporating appropriate evidence and tone in grammatically sound sentences.	Presents a focused purpose through strong organizational skills. Presents evidence through strong paraphrasing/summarizing and appropriate tone and sentence structure.

– Assessment 1 Scenario

Use the following scenario as a basis to complete Assessment 1.

Imagine that you work in a health care facility and your boss has just stopped by your office and says the following:

Hi, I just have a couple of minutes – please forgive me for stopping in without advanced notice. One of the results of a recent employee survey at Lakeland Clinic indicates we have some issues to address. The data show 75% of the employees have concerns about at least one of the following: diversity issues, workplace incivility, and poor work-life balance.

Senior leadership has asked me how I plan to respond, and my first inclination is to put you in charge of assembling a team to address one of the issues. You have demonstrated effective organizational and communication on other projects and I think you will be a great asset as we move forward.

I have to run right now, but I’ll send you an email with more information before I leave today. See you later!

Subsequent Email:

Thanks for talking with me this morning. I just want you to know that this is really a great opportunity for you. I know you have been interested in taking steps to becoming a leader in this organization and now it’s time to realize your potential.

As you know we opened the Lakeland Medical Clinic to serve area residents who were unable or unwilling to use the services offered at the main hospital. The first two months of operation saw strong patient volume. Since then, the numbers have dropped off dramatically. This prompted leadership to start asking some questions, which lead to the internal survey that I mentioned yesterday.

I just met with leadership and they determined that the priority right now is the diversity issue because we have the opportunity to improve outcomes for both employees and the community.

This is part of an e-mail I got from the clinic director last week:

“…after careful examination of all aspects of the organization and talking with some neighborhood leaders we have concluded that residents in the community do not feel comfortable coming to the clinic. It seems the staff are lacking the ability to develop a trusting relationship with the residents primarily because they do not understand the cultural values and norms. The neighborhood residents, which you know are predominantly Haitian, often feel their beliefs, values, and health practices are not understood.

CAPELLA UNIVERSITY

When staff members were hired, we only considered their past work experiences, education and potential. We may have failed to fully consider their ability to work with diverse populations. “

Hopefully the information gives you a better understanding of the issues to be addressed. Time to get started as things need to move quickly.

I want you to assemble a committee to clearly define the problem and ultimately provide guidance on solutions. Before introducing you to the clinic director and executive team, I want to review your approach specific to leadership style and collaboration.

I want two things from you in a written document. The first part is just for me, but the second part I intend to share with the clinic director.

First, identify and describe a leader you would choose to lead a project like this and explain why. It can be anyone that is qualified, even someone famous. Your choice will tell me a lot about your leadership approach and priorities. Next, select one of the characteristics that make them successful and compare it against your leadership skills.

The second item is related to leading and fostering teamwork and collaboration among a group of interdisciplinary professionals. We are looking for 4–6 members to serve on a committee who will be considering the diversity issue and ultimately making a recommendation on how to address it.

I want you to:

Describe your role and approach to leading the group. How will you lead and communicate? Will you be an authoritative, collaborative, democratic, servant, or transformational type of leader? Analyze the strengths and weaknesses of your approach in the context of this project.
Describe how you would facilitate collaboration to maximize team effectiveness. You might consider:

o Communication technologies.

o Practices (accountability, decision making, delegating).

o Techniques for sharing information and ideas.

o Any others ideas you might have.

Remember this information will be shared with the clinic director so keep it clear, focused, and professional. Creativity is important; however, we want to be sure that your ideas and approaches align with current health care organization trends and practices, so include references from current academic or professional resources to support your points.

I have confidence in you!

Lynnette